Return policy

1. Overview

We want you to be satisfied with your purchase. This Return & Refund Policy outlines the conditions and terms related to returns, refunds, exchanges, and cancellations for all orders. We encourage you to review it before placing an order.

2. Return Period

Return requests must be submitted within 30 days of delivery.

3. Return Requirements

To be eligible for a return:

• Items must be unused, undamaged, and in their original packaging

• Items must be in the same condition as received, including all original components and accessories

• Proof of purchase (order number or receipt) is required

4. Return Shipping Costs

• Customers are responsible for return shipping costs unless the item is defective or incorrect

5. Non-Returnable Items

The following items are not eligible for return:

• Items that are damaged, show signs of use, or are not in their original condition

6. Return Process

To start a return:

• Please provide your order number and reason for return.

• We will review your request and send return instructions after approval.

Returns sent without prior approval may not be accepted.

7. Refund Processing Time

Once your return is received and inspected, we will notify you of the approval status.

Approved refunds will be processed promptly. Banks or payment providers may take 5 business days to complete the refund.

8. Refund Method

Refunds will be issued to the original payment method used at checkout.

9. Exchange Service

We do not offer exchanges.

If your order is defective or incorrect, please contact us within 30 days of delivery for assistance.

10. Contact Us

If you have any questions about this Return & Refund Policy, please contact us at [email protected].